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Privacy Policy

Echelon Performance + Physiotherapy LLC is committed to protecting the privacy and confidentiality of our patients' personal and health information. This privacy policy outlines how we collect, use, and safeguard your information.


Information We Collect:

- Personal Information: We may collect personal information such as your name, date of birth, address, phone number, and email address.

- Health Information: We collect health information relevant to your treatment, including medical history, examination results, and treatment plans.


How We Use Your Information:

- Treatment: We use your information to provide you with physical therapy services and coordinate your care with other healthcare providers as necessary.

- Payment: We use your information to bill for services rendered and to process insurance claims.

- Healthcare Operations: We may use your information for administrative purposes, quality improvement initiatives, and to comply with legal and regulatory requirements.


Information Sharing:

- With Your Consent: We may share your information with other healthcare providers, insurance companies, or third-party payers with your consent.

- As Required by Law: We may disclose your information when required by law, such as in response to a court order or subpoena.

- For Health and Safety: We may disclose your information to prevent a serious threat to health or safety.


Security Measures:

- We have implemented security measures to protect your information from unauthorized access, disclosure, or alteration.

- Access to your information is restricted to authorized personnel who have a legitimate need to access it for treatment, payment, or healthcare operations.


Your Rights:

- Access: You have the right to access your medical records and request copies of your information.

- Amendment: You have the right to request amendments to your medical records if you believe they are inaccurate or incomplete.

- Privacy Complaints: If you believe your privacy rights have been violated, you have the right to file a complaint with our practice or with the appropriate regulatory authority.


Changes to Privacy Policy:

- We may update this privacy policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on our website and will be effective immediately.

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